Frequently asked website questions

Question about WCAI's new web site? Please contact  cainan@wgbh.org

What is WGBH's Privacy Policy?

View WGBH's Privacy Policy here.

What are WGBH's Terms of Use?

View WGBH's Terms of Use here.

Do I have to use my real name when commenting on the site?

After you register and sign in, you will be asked to create an alias that is displayed when commenting on the site.  The alias does not have to be your real name.

When commenting, will everyone see my email address?

No.  Only the alias that you create will be displayed.

Do I need to be signed in to comment?

Yes, you must be signed in to comment on the site.

What is the Add to Favorites feature?

When signed in, programs that you add as a favorite will be listed on your My WGBH page with new video, scheduled airings, and program information.

What browser works best with WGBH.org?

WGBH.org looks and works best in a modern browser. Current versions of all three of our supported browsers are availalbe to download for free at the links below.

Download Firefox 3 for PC, Mac, or Linux.

Download Safari 4 for PC or Mac.

Download Internet Explorer 8 for PC.

How do I change the screen font size?

For a PC: use the control and + or - keys.

For a Mac: use the apple and + or - keys.

Do I have to register to access the site?

If you just want to read, watch video, or listen to WGBH Radio, there's no need to register.

Registration allows users to participate in WGBH.org's online communities. By registering, you'll be able to create a personal profile with special content tailored to your interests, comment on and rate programs, participate in giveaways, special offers, and other activities being developed on the site.