Thursday, Jan. 13
The Self-Service Revolution

Recent Episodes

Mon., 7/2/12
Viva La Literature

Mon., 7/2/12
Viva La Literature

The Callie Crossley Show

Marjorie Garber and Alicia Anstead join us.

Fri., 6/29/12
Let's Do the Time Warp (Never) Again!

Fri., 6/29/12
Let's Do the Time Warp (Never) Again!

The Callie Crossley Show

Garen Daly joins us.

Fri., 6/29/12
Week in Review

Fri., 6/29/12
Week in Review

The Callie Crossley Show

Peter Kadzis, Gintautas Dumcius and Sue O'Connell join us.

Thurs., 6/28/12
The Gavel Comes Down on Government

Thurs., 6/28/12
The Gavel Comes Down on Government

The Callie Crossley Show

Arnie Arnesen, Robert Whitcomb and Brian Rosman join us..

Wed., 6/27/12
60 Feet Underground

Wed., 6/27/12
60 Feet Underground

The Callie Crossley Show

Leon Neyfakh joins us.

Wed., 6/27/12
The Pru: A Love/Hate Story

Wed., 6/27/12
The Pru: A Love/Hate Story

The Callie Crossley Show

Elihu Rubin joins us.


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In Boston the supermarkets, pharmacies, and even our public libraries are displacing manual labor with machines. This hour we explore the pros and cons of automating so many services that once provided not only a reliable job but an opportunity for human exchange. And we want to hear from you. Where do you come down on ATMs, pumping your own gas and scanning your own groceries? Joining us to talk through this do-it-yourself dilemma are Dipyan Biswas, an Associate Professor of Marketing at Bentley University and Robert Forrant, Professor of History and Labor Studies at UMass Lowell. He’s also the co-director of the Center for Family, Work and Community.

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